Frequently Asked Questions (FAQ)

Do you rent out individual games?
At the moment, we only rent out complete PS5 bundles with a selection of games already included. Individual games are not available for rent.

Which games are included?
You can find the list of included games on the product page. You’ll also get access to the PlayStation Plus Game Catalog, which includes over 200 games. Check out the full list here: https://www.playstation.com/en-us/ps-plus/games/?category=GAME_CATALOG#plus-container

What do I need to play?
Everything you need is included:
PS5 Console
2 Controllers
HDMI Cable
Power Cable
PlayStation account with multiple games

You only need a TV or monitor with an HDMI port.

What IDs do you accept?
We accept the following valid government-issued IDs:
Passport
Driver’s License
PhilSys National ID
UMID
PRC ID
Postal ID

Who is responsible for delivery and return?
The renter is responsible for arranging and paying for both the delivery and return of the rental equipment.

Can someone else pick up the equipment for me?
Yes. An authorized representative may collect the equipment on your behalf.

They must:
Present a valid government-issued ID
Sign the rental agreement
Have their photo taken during pickup

Please note that the renter remains fully responsible for the equipment throughout the rental period.

What happens if the equipment is lost, stolen, damaged, or incomplete?
All equipment is inspected and released in good working condition.

If any item is:
Lost
Stolen
Damaged beyond repair
Returned with missing accessories

The renter will be charged the current brand-new replacement cost of the affected item(s).

Can I receive or pick up my rental early?
Yes, if the equipment is available.

Your rental period will begin from the actual pickup or delivery time, and the return deadline will be based on that time.

How long can I rent a PS5?
You can choose the rental period that best suits your needs. We offer flexible daily rentals, and our 7-day special lets you pay for only 6 days.

Is a security deposit required?
Yes. A refundable security deposit of 500PHP is required. The deposit is returned after the equipment has been inspected and confirmed to be in the same condition as when it was rented.

Have another question?
Feel free to contact us anytime. We’ll be happy to help!